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The Library never sleeps!
Chat live with a Librarian: 24 hours a day; 7 days a week.
Chat Reference, when should you use it? Use it to:
Who answers my questions?
Librarians here at BCC or at other CUNY colleges will most likely answer your question during the hours the BCC Library is open. After hours, you’ll get answers from librarians at colleges across the country and the world.
Chat should work with most versions of Internet Explorer, or Netscape 4.79, 7.1 or 7.2, Mozilla Firefox. People using the AOL browser or using a Macintosh sometimes encounter difficulties using this service. Let us know if this happens to you.
If you have “session cookies” enabled in your browser, the librarian will be able to ” send you Web pages via your browser.
If you have a software firewall enabled, such as Norton Internet Security, you may not be able to see chat from the librarian after you connect. If you experience such a problem, please exit the service, and, if you wish to reconnect, disable the firewall before you return, remember to enable the firewall after your session.